Team + Culture
Our mission is to build a culture of respect and affection.
We’re a group of 95 people who love bringing creative ideas to life, from fast equipment rentals to full-scale productions. Kindness, humility, and commitment guide everything we do.
Our Chicago HQ team keep things running smoothly at our 5,000-square-foot warehouse, while our nationwide team of planners, producers, and technicians keeps us fast and flexible coast to coast.
We show up with
kindness, commitment,
and humility.
Kindness
“We approach every interaction with care and empathy, knowing that small acts of kindness make a big difference.”
– Kim Chua
Commitment
“We take ownership. Our clients count on us to deliver, and we don’t stop until the job is done right.”
– Bob Kastner
Humility
"Humility looks like fostering trust, having empathy, and building strong cooperation with our clients and partners."
– Sean N
Meet The Team
Mark Aistrope
Founder
Devinne Love
Key Account Manager
Ask Me About: BRAVO!
Stephen Wheeler
Senior Strategic Account Director
Ask Me About: Anything tennis or travel
Jasmin Jones
Director, Team Resources
Ask Me About: Where to get the best pastries in Chicago and why shaved ice is the supreme summer time treat
Donte Hartsfield
Customer Experience Specialist
Michael Serrano
Vendor Relations Manager
Melissa Jones Clark
Vice President, Marketing
Ask Me About: The best thrift spots in Chicago
Hiten Patel
Accounting Supervisor
Ask Me About: Golf—where I lose balls, find peace, and occasionally make par.
Kathleen Costanza
Content Manager
Ask Me About: Digital point-and-shoot cameras from the early 2000s
Audry Pink
National Account Executive, Team Lead
Ask Me About: Why rugby is superior to American football
Nancy Craig
Customer Experience Specialist
Lauren Reeves
Chief Operating Officer
Ask Me About: Growing with purpose and leading with heart
Natalie Cunha
Project Manager
Ask Me About: Mastering the art of multi-tasking with two energetic toddlers
Nathan Fisher-Koeln
Systems Developer/Administrator
Ask Me About: Beer, sake, or Japanese green tea
Ronda Feaster
Customer Experience Specialist
Ask Me About: Horror films
Sarah Gilmore
Acounts Payable Specialist
Ask Me About: Renaissance festivals
Paul Rusiniak
Senior Production Manager
Ask Me About: Youth travel sports or my favorite Phish show
Ryan Leonard
Account Executive
Ask Me About: The Chicago Cubs
Kelly Greene
Director, Event Production Services
Ask Me About: Hiking in the national parks and cross-country road trips
John Scott
Vice President, Event Production Operations
Ask Me About: The Bears, Bulls or Cubs
Shane Soda
Strategic Account Executive
Ask Me About: Chicago "house" music, and how it got its name
Bob Kastner
Vice President, Technology Rentals
Ask Me About: Travel, books, or 90s pop culture
Shawn Baldissero
Purchaser
Ask Me About: Clawhammer Banjo
Jessie Guth
Director, Event Sales
Maggie Stropes
Strategic Account Executive, Team Lead
Ask Me About: The best travel spots
Tim Lange
Outbound Warehouse Coordinator
Ask Me About: Cool places to bike to: Like up the river on Friday and catch a secret river concert.
Phil Hamstra
Director of Strategy and Systems
Ask Me About: AI and/or music gear
Daniel Newman
Manager, Operations Systems and Technology
Ask Me About: Meditation, nonduality, & consciousness
Kim Chua
Human Resources Generalist
Ask Me About: Snacks from Trader Joe's
Antonette Lyken
Senior Project Manager, Team Lead
Ask Me About: The best Caribbean food, especially the secret to perfect jerk chicken!
Chris Russo
Production Manager
Rumeal Cunningham
Production Manager
Kyle Johns
Director of Operations
Ask Me About: The Chicago White Sox and why they are more iconic and historic than the Cubs
Asha Johnson
Customer Experience Specialist
Alvin Varghese
Imaging Technician
Bryan Sansom
Manager, Event Production Fulfillment
Ask Me About: Drums and travel
Allison Feldermann
Business Optimization Specialist
Ask Me About: Traveling on a budget without sacrificing the experience!
Veronica Leonard
Customer Success Manager, Team Lead
Ask Me About: Easy changes to every day habits that make your life more environmentally friendly!
David Northridge
CEO
Mark LeGrady
Production Manager
Ask Me About: Why soccer is the best sport
Dustin Hughes
Webcast Producer
Justin Newton
Senior Business Analyst
Ask Me About: Roasting coffee
Dane Marcussen
Manager, Inventory
Collecting analog media
Joey Rodriguez
Manager, Event Planning Services
Ask Me About: Planning unforgettable events and finding hidden hot spots in Las Vegas.
Jessica Sayers
Creative Director
Jordan Snow
Project Manager
Ask Me About: Airplanes, trad mountain climbing and playing drums in too many bands
Cindy Chea
Content Specialist
Ask Me About: Vibey coffee shops in Philly
Katie Frederickson
Senior Project Manager
Ask Me About: Personal finance and money dates
Lonnell McNeal
Outbound Warehouse Coordinator
Talia Miller
Employee Experience Manager
Ask Me About: Camp Michigania (University of Michigan's Alumni Family Camp)
Kate Haleblian
Project Manager
Ask Me About: What's popping up in my garden!
Joe Muzyka
Fulfillment Manager
Alexis Wilkins
Project Manager
Ariella Levitan
Event Producer
Ask Me About: Visiting Antarctica
Caitlin Socorro
Manager, Customer Experience Team
Ask Me About: "Being a mommy....mamacita."
Andy Haver
Production Manager
Josh Lovejoy
Product Manager, Agency Solutions
Ask Me About: Buddhist practice, hockey or Linux!
Billy Bell
Event Designer
Ask Me About: Immersive experiences, architecture, or Japan
Rameka Jennings
Strategic Account Director
Ask Me About: How playing jazz saxophone taught me to thrive when the event plans change quicker than the chords
Mark Aistrope
Founder
Devinne Love
Key Account Manager
Ask Me About: BRAVO!
Stephen Wheeler
Senior Strategic Account Director
Ask Me About: Anything tennis or travel
Jasmin Jones
Director, Team Resources
Ask Me About: Where to get the best pastries in Chicago and why shaved ice is the supreme summer time treat
Donte Hartsfield
Customer Experience Specialist
Michael Serrano
Vendor Relations Manager
Melissa Jones Clark
Vice President, Marketing
Ask Me About: The best thrift spots in Chicago
Hiten Patel
Accounting Supervisor
Ask Me About: Golf—where I lose balls, find peace, and occasionally make par.
Kathleen Costanza
Content Manager
Ask Me About: Digital point-and-shoot cameras from the early 2000s
Audry Pink
National Account Executive, Team Lead
Ask Me About: Why rugby is superior to American football
Nancy Craig
Customer Experience Specialist
Lauren Reeves
Chief Operating Officer
Ask Me About: Growing with purpose and leading with heart
Natalie Cunha
Project Manager
Ask Me About: Mastering the art of multi-tasking with two energetic toddlers
Nathan Fisher-Koeln
Systems Developer/Administrator
Ask Me About: Beer, sake, or Japanese green tea
Ronda Feaster
Customer Experience Specialist
Ask Me About: Horror films
Sarah Gilmore
Acounts Payable Specialist
Ask Me About: Renaissance festivals
Paul Rusiniak
Senior Production Manager
Ask Me About: Youth travel sports or my favorite Phish show
Ryan Leonard
Account Executive
Ask Me About: The Chicago Cubs
Kelly Greene
Director, Event Production Services
Ask Me About: Hiking in the national parks and cross-country road trips
John Scott
Vice President, Event Production Operations
Ask Me About: The Bears, Bulls or Cubs
Shane Soda
Strategic Account Executive
Ask Me About: Chicago "house" music, and how it got its name
Bob Kastner
Vice President, Technology Rentals
Ask Me About: Travel, books, or 90s pop culture
Shawn Baldissero
Purchaser
Ask Me About: Clawhammer Banjo
Jessie Guth
Director, Event Sales
Maggie Stropes
Strategic Account Executive, Team Lead
Ask Me About: The best travel spots
Tim Lange
Outbound Warehouse Coordinator
Ask Me About: Cool places to bike to: Like up the river on Friday and catch a secret river concert.
Phil Hamstra
Director of Strategy and Systems
Ask Me About: AI and/or music gear
Daniel Newman
Manager, Operations Systems and Technology
Ask Me About: Meditation, nonduality, & consciousness
Kim Chua
Human Resources Generalist
Ask Me About: Snacks from Trader Joe's
Antonette Lyken
Senior Project Manager, Team Lead
Ask Me About: The best Caribbean food, especially the secret to perfect jerk chicken!
Chris Russo
Production Manager
Rumeal Cunningham
Production Manager
Kyle Johns
Director of Operations
Ask Me About: The Chicago White Sox and why they are more iconic and historic than the Cubs
Asha Johnson
Customer Experience Specialist
Alvin Varghese
Imaging Technician
Bryan Sansom
Manager, Event Production Fulfillment
Ask Me About: Drums and travel
Allison Feldermann
Business Optimization Specialist
Ask Me About: Traveling on a budget without sacrificing the experience!
Veronica Leonard
Customer Success Manager, Team Lead
Ask Me About: Easy changes to every day habits that make your life more environmentally friendly!
David Northridge
CEO
Mark LeGrady
Production Manager
Ask Me About: Why soccer is the best sport
Dustin Hughes
Webcast Producer
Justin Newton
Senior Business Analyst
Ask Me About: Roasting coffee
Dane Marcussen
Manager, Inventory
Collecting analog media
Joey Rodriguez
Manager, Event Planning Services
Ask Me About: Planning unforgettable events and finding hidden hot spots in Las Vegas.
Jessica Sayers
Creative Director
Jordan Snow
Project Manager
Ask Me About: Airplanes, trad mountain climbing and playing drums in too many bands
Cindy Chea
Content Specialist
Ask Me About: Vibey coffee shops in Philly
Katie Frederickson
Senior Project Manager
Ask Me About: Personal finance and money dates
Lonnell McNeal
Outbound Warehouse Coordinator
Talia Miller
Employee Experience Manager
Ask Me About: Camp Michigania (University of Michigan's Alumni Family Camp)
Kate Haleblian
Project Manager
Ask Me About: What's popping up in my garden!
Joe Muzyka
Fulfillment Manager
Alexis Wilkins
Project Manager
Ariella Levitan
Event Producer
Ask Me About: Visiting Antarctica
Caitlin Socorro
Manager, Customer Experience Team
Ask Me About: "Being a mommy....mamacita."
Andy Haver
Production Manager
Josh Lovejoy
Product Manager, Agency Solutions
Ask Me About: Buddhist practice, hockey or Linux!
Billy Bell
Event Designer
Ask Me About: Immersive experiences, architecture, or Japan
Rameka Jennings
Strategic Account Director
Ask Me About: How playing jazz saxophone taught me to thrive when the event plans change quicker than the chords
We Donate 10% of Our Profits for Good
We believe business can (and should) be a force for good. That’s why we give 10% of our profits to organizations making an impact in our communities, industry, and the world around us.
Our Commitment to Sustainability
Sustainability is central to how we operate. We continuously assess and reduce our environmental impact, implementing smarter, greener solutions for events and our own operations.
- 33% decrease in carbon emissions last year
- Carbon Neutral via carbon offsetting since 2021
- Over 5,000 devices recycled and diverted from landfills since 2015
Our Commitment to Equity, Diversity, and Inclusion
We are dedicated to building a diverse, equitable, and inclusive workplace. EDI is embedded throughout all our work and decisions and we believe it requires deliberate and ongoing action to cultivate a diverse, inclusive, and empowered workforce where all our voices are heard and respected.
- 96% of employees agree we have “taken real action to create an inclusive culture.”
- 98% of employees agree “this organization treats me with dignity, not just a number.”
- 35% BIPOC Employees, a 67% increase since 2020.
*Based on employee responses to a 2024 survey administered by Crain’s Chicago.
Our Story
Garage Beginnings
A traveling salesperson, our founder, Mark Aistrope, saw a need for reliable audiovisual in every city he presented in and started the company in his garage with a fleet of 20 projectors.
Technician Network
Clients started asking for technicians to be onsite to set up the equipment. Our network was born where we vetted and onboarded hundreds of technicians across the country.
Multi-Location Broadcast Events
Able to handle huge volumes of dinner meetings, we quickly became the go-to provider. We supported 366 locations for a broadcast over 3 nights for the launch of a new breast cancer drug.
Computers and Devices
Expanded to carry laptops and iPads at scale. Our initial investment was a few hundred units that has now grown to over 10,000 laptops and 7,000 iPads.
Cemented Our Mission and Values
We officially honed in on our mission and values, focusing on what accurately represented the team and our overall approach to working with clients and each other.
Investment in Industry Expertise
Brought in key players across many roles to beef up our ability to deliver large, complex events.
Navigating COVID
We took our existing virtual event expertise and retrained our entire team on virtual and hybrid events. Our clients trusted us for the return to in-person as well.
Global Expansion
Our first large event in London that perpetuated us into a global expansion.
Launching the Tomorrow Fund
We announced to our team and the world that 10% of our profits will now be donated to non-profits making an impact in our community, industry, and our world.